Privacy Policy
1. notice of liability
Despite careful control of the content, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content. If you have any indications of legal violations on linked pages, please report this to theater@mail.aachen.de. We will check your details immediately and delete links if necessary.
2. disclaimer
2.1 Content of the online offer
The author himself and the information providers always endeavor to provide to provide high quality information. Nevertheless the author assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to damages of a material or non-material damage caused by the use or non-use of the information provided or through the use of incorrect or incomplete information, are fundamentally excluded, unless it can be proven that the author has acted intentional or grossly negligent fault on the part of the author. All offers are subject to change and non-binding. The author expressly reserves the parts of the pages or the entire offer to change, supplement, delete or cease publication temporarily or permanently.
2.2 Copyright
The content and works published on this website are protected by copyright. Any utilisation not permitted by German copyright law requires the prior
written consent of the respective author or originator. This applies
in particular to duplication, editing, translation, storage, processing or reproduction of content in databases or other electronic media and systems. The unauthorised
reproduction and distribution of individual contents or complete pages is not permitted and is punishable by law. Only the production of copies and downloads for personal, private and non-commercial use is permitted. (Exception: Press)
3. data protection regulations
Cookies
Our website uses so-called cookies. Cookies are small text files that are stored on your computer and used by your browser. They serve to make our website more user-friendly and more effective. Cookies are not programme files, do not damage your computer and do not contain viruses or malware. Most of the cookies we use are so-called session cookies. They are automatically deleted at the end of your our website automatically deleted. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit and to reuse settings you have already settings you have already made. The cookies used on our website do not transmit any data to unauthorised parties. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, block the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. We would like to point out that according to § 15 para. 3 Telemedia Act (TMG), you can object to the use of cookies at any time. Particularly worth mentioning are the cookies that remember for one hour that someone has agreed to retrieve videos from YouTube, so that the user is not asked for consent again for each individual video.
Matomo (formerly Piwik)
This website uses the open source web analysis service Matomo. Matomo also uses cookies to analyse the use of our website. For this purpose, the information generated by the cookie about the use of this website is stored exclusively on our server. The IP address is effectively anonymised before it is stored so that visitors to our website can not be identified. The information generated by the cookie information about the use of this website is not passed on to third parties. You can prevent the storage of cookies by corresponding settings in your browser software. If you do not agree with the storage and use of the anonymised data, you can deactivate the storage and use there. In this case, an opt-out cookie will be stored in your browser which prevents Matomo from storing usage data. If you delete all your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit our site again.
Theater Aachen takes the protection of your personal data very seriously. We would like you to know when we store which data and how we use it. The following information will give you an overview of how we ensure the protection of your personal data and how we fulfill our duty to inform you about the collection of personal data. The use of our website is generally possible without providing personal data. Insofar as personal data is collected on our website (e.g. name, address or e-mail addresses), this is always done on a voluntary basis only with your consent. In this respect we will provide you with a corresponding data protection notice before collecting your data. This data will not be passed on to third parties without your consent.
When transmitting personal data via our website, we only use encrypted communication channels. However, we would like to point out that data transmission by e-mail cannot be completely secure due to the lack of encryption options. Complete protection of data from access by third parties is not possible. Therefore, when communicating by email, please only use the personal data that is absolutely necessary. Theater processes your personal data that you provide for certain offers or services in a secure infrastructure. When making an online reservation or using the contact form, you will be asked to provide your name, e-mail address, telephone number and address. We need this data in order to contact you regarding your enquiry.
In the case of direct Internet purchases, your data will be stored on the
servers of Reservix GmbH, Humboldtstraße 2, 79098 Freiburg im Breisgau, Germany. This company works in accordance with Art. 28 GDPR on behalf of Theater Aachen and fulfils all data processing requirements for data processing at our level of security and protection. We guarantee that your data will under no circumstances be passed on to any other organisation. To protect against misuse of our Internet booking system, all data relating to the booking process is stored and kept for at least 10 years to comply with the tax retention obligation in accordance with the German Fiscal Code (AO). This data is not processed for any other purpose, is not transmitted to third parties and will be deleted after the retention period has expired.
3.1 Newsletter data
We use the marketing CRM system of starmate solutions GmbH, based in Ulm / Germany (https://www.starmate.io), to send you our newsletter on a regular basis. In doing so, your
contact information (e.g. name, e-mail address) that you have voluntarily provided us with, is recorded and processed. This data is processed exclusively for the purposes of sending the newsletter
and customer service and is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. Your data is hosted on servers in Germany or
within the European Union, which ensures compliance with European data protection standards is guaranteed. Responsible for the data processing is responsible:
Aachen City Theatre and Music Directorate
Municipal organisation of the City of Aachen
Hubertusstraße 2-6
52064 Aachen
You have the right to withdraw your consent for the future at any time at any time with the responsible body. (button "Abmelden"). The data will only be processed within Theater Aachen and exclusively to employees responsible for processing. Disclosure to third parties for any other purpose is excluded. The data will be deleted immediately if you unsubscribe from the newsletter. You have the right to request information from the data controller as to whether personal data whether personal data relating to you is being processed and then also which data is involved. Furthermore, you have the right to have incorrect data concerning you corrected and to have data that is no longer data that is no longer required be deleted. In the event of discrepancies regarding the lawfulness or the right to erasure, you may request the restriction of processing. You have the right to object to the controller to object to the processing.
3.2 SSL encryption
This site uses for reasons of security and to protect the transmission of confidential content, such as enquiries that you send to us as the site operator, uses SSL encryption. You can recognise an encrypted connection by the fact the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line. If the SSL encryption is activated, the data that you transmit to us cannot be read by third parties.
3.3 Search function
The search words and the IP address of the website visitor are transmitted to speedata.de. The IP address is not logged or stored, unless the server operator of speedata.de switches this temporarily due to necessary occasions. The search term is not saved. Contact details of the provider at https://www.speedata.de/de/impressum/
3.4 Right to information, deletion, blocking
You have the right at any time to claim information about your stored personal data, its origin and recipients and the purpose of the data-processing as well as the right to rectification, restriction of processing or erasure of this data. For this and other questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.You can also contact the data protection officer of the City of Aachen at any time (e-mail: datenschutz@mail.aachen.de , tel.: 0241 432 7231), or to the supervisory authority, State Commissioner for Data Protection and Information Freedom (LDI NRW), Kavalleriestr. 2 - 4 - 40213 Düsseldorf; E-mail: poststelle@ldi.nrw.de ; tel.: 0211/38424-0.
3.5 Objection to advertising e-mails
The use of published contact data within the scope of the imprint obligation to send not expressly requested advertising and information material is hereby objected to. The operators of the pages reserve the right to expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam e-mails.
3.6 Plug-ins
We use YouTube videos as embeds on our website.